Refund policy

Return Policy:

At Saber L.A., we take returns seriously. We operate with efficiency, transparency, and precision. Please read the following guidelines carefully. They are designed to make your experience as smooth as possible, but don't expect to cut corners. Follow the steps exactly, and we’ll take care of the rest.

1. Eligibility for Returns

  • Timeframe: Returns must be requested within 7 days of receiving your order. No exceptions.

  • Condition: Products must be unused, unworn, and in original packaging. If the item has been used, you’re out of luck.

  • Non-returnable Items: Some items are final sale and cannot be returned. This includes personalized products, clearance items, or anything marked as non-returnable on the product page.

2. Initiating a Return

  • Step 1: Contact us immediately via email at info@saberlosangeles.com with your order number and reason for return.

  • Step 2: You’ll receive a Return Label.

  • Step 3: Ship the product back to us within 7 days of receiving your return label.

  • Step 4: Package the item securely—returns in damaged or inadequate packaging won’t be accepted. We’ve got one rule: if you don’t pack it properly, we don’t process it.

3. Refunds and Exchanges

  • Refunds: Once we’ve received your return and inspected it, you’ll receive a full refund to your original payment method. No excuses. Refunds will be processed within 5–7 business days.

  • Exchanges: Want something else instead? We’ll handle exchanges. The process is the same as the return, but make sure you place a new order for the replacement item. We’ll handle the rest.

4. Damaged or Defective Items

  • If your item is damaged, defective, or doesn’t match what you ordered, notify us within 7 days. Send us a clear description and photos. We’ll get it sorted without you having to spend a dime on return shipping.

5. Late Returns

  • If your return doesn’t meet the 7-day window, don’t bother—it will not be processed. 

6. Shipping Costs

  • You’re responsible for the return shipping costs, unless your item is defective, damaged, or we made an error. If that happens, we’ll cover it.

  • Original shipping fees are non-refundable.

7. Final Word

We respect the rules. We expect you to as well. Follow the process, and we’ll have no issues. But if you try to pull a fast one, don’t expect us to bend. Our return policy is straightforward. No hidden clauses. No confusion.

8. Contact Information

  • info@saberlosangeles.com

We’re here when you need us. Just don’t try to outsmart the system. Follow the guidelines, and you’ll be taken care of.